Return and Refund Policy

Thank you for choosing WRC Brindhavan Gaushala. We strive to provide you with high-quality products and excellent customer service. This Return and Refund Policy explains our guidelines and procedures regarding returns, exchanges, and refunds. By making a purchase from us, you agree to comply with the following policy:

Eligibility for Returns and Refunds

1.1 Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service within 2 days of receiving the item. We will provide instructions on how to return the product for a replacement or refund.

1.2 Incorrect Product: In the event that you receive an incorrect product, please notify us within 2 days of delivery. We will arrange for the correct product to be shipped to you and provide instructions for returning the incorrect item.

1.3 Product Quality Concerns: If you have concerns about the quality or condition of the product you received, please contact us within 2 days. We may request additional information or evidence to evaluate the issue and determine the appropriate resolution.

Return and Exchange Process

2.1 Return Authorization: Prior to returning any product, you must obtain authorization from our customer service team. Unauthorized returns may not be accepted or processed.

2.2 Return Packaging: Please ensure that the returned product is in its original packaging or a suitable alternative that provides adequate protection during transit. Include all original accessories, labels, and tags.

2.3 Shipping Costs: If the return is due to a damaged, defective, or incorrect product, we will cover the shipping costs associated with the return. However, if you are returning a product for reasons other than those mentioned above, you will be responsible for the return shipping expenses.

Refund Process

3.1 Refund Eligibility: Once we receive the returned product and verify its condition, we will process the refund. Refunds are typically issued in the same form of payment used for the original purchase. Please note that certain payment methods may have specific refund processing times.

3.2 Refund Timing: The time it takes for the refunded amount to be reflected in your account may vary depending on your financial institution. We will make our best efforts to process refunds promptly.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for returns. These include but are not limited to perishable items, consumable products, and personalized or custom-made items. Please check the product description or contact our customer service for clarification before making a purchase.

Contact Us

If you have any questions, concerns, or inquiries related to our Return and Refund Policy or a specific return request, please contact our customer service at Info@brindhavangushala.com. Our team will be happy to assist you and guide you through the return process.

By making a purchase from WRC Brindhavan Gaushala, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Return and Refund Policy.